The job comes in dispatched. It leaves invoiced.
Prevayl runs dispatch for motor clubs, fleets and manufacturers — and gives the tow companies who run the work the software to run their whole shop. One record, from the call to the payment.
Everyone in the chain gets their own screen
A roadside job touches a program, a dispatcher, a tow company and a driver. Most of the industry holds that together with phone calls. Here each party has a console, and they are all looking at the same record.
For programs
Motor clubs, fleets and manufacturers. Submit the job, watch it happen, audit every minute of it.
See the client portal → CONSOLE 02Our dispatch
The layer you are actually buying. We rank, offer, escalate and cover — you never staff a dispatch desk.
How dispatch works → CONSOLE 03For tow companies
Steady dispatched work, plus impound, invoicing, fleet and compliance — your whole back office.
See the operator OS →Five hands, one record
Nothing is re-keyed between steps. The member details the program typed in are the details the driver sees on the roadside, and the mileage the driver captures is the mileage on the invoice.
Request
The program submits a job — member, vehicle, location, service needed. No phone call, timestamped on arrival.
Client portalDispatch
Prevayl ranks nearby operators on distance, equipment, acceptance rate and service grade, then offers the job.
Prevayl dispatchAccept
The job lands in the operator's console already carrying the member, vehicle, destination and contract rate.
Operator OSRun
The driver works from the truck. Live location, photos, condition notes and signature capture on the phone.
Driver appSettle
The invoice generates from the completed job at the agreed rate. The program sees the whole timeline.
Operator OS + portalWhat a program sees
Submit a request without a phone call and follow it to completion — assigned operator, named driver, live truck location, and a timestamped record of every stage.
Explore the client portal →
What an operator gets
Work arrives pre-populated at the agreed rate. Then the same system runs the impound lot, the invoicing, the fleet and the compliance calendar.
Explore the operator OS →
Tell us about your program
Give us the origins, the volume and the distances and we will come back with a rate structure and a coverage plan. Running a tow company instead? Ask about the operator console.
Talk to us